FAQs

We're Here to Answer Your Questions About Our Patio Furniture

Furniture is an essential part of the design of your home. There are numerous styles, fabrics, and pieces to choose from, and the team at Greathouse Furniture & Patio is here to help you navigate the options and find the best pieces for your home. We have a selection of indoor furniture pieces for your living, dining, bedroom, and home office spaces, as well as a collection of outdoor patio furniture at our location in San Diego, CA. Whether you are looking for a patio set, an umbrella, a sofa, or a bedroom set, we have the pieces you want. We even have a team of designers who are here to help you make the right choices for your space. We’ve compiled a list of our most commonly asked questions to give you a better idea of our furniture selection and service policies. Please reach out to us today if you have additional questions.

What Types of Furniture Pieces Do You Sell?

We have a selection of furniture pieces for your entire home, which means you can refurnish every room with a stop at our showroom. Our goal is to provide San Diego residents with high-quality pieces that make a statement. No matter your style, we have something to suit your needs, including both classic and modern pieces and everything in between. Whether you want to update all the furniture in your home or are just looking for a few new pieces, we’re here to help. Come to our showroom to find furniture for all the following:

  • Living Room:We offer a vast selection of living room furniture, including chairs, coffee tables, sofas, sectionals, rugs, accent pillows, and more.
  • Home Office:Create a quiet place to work from home with sit/stand desks, pedestal desks, file cabinets, consoles, bookcases, and more.
  • Dining Room:Find everything you need to outfit your dining room, including sideboards, media cabinets, dining tables and chairs, stools, accent chairs, and more.
  • Bedroom:Transform your bedroom into a private sanctuary with luxurious beds, chests, dressers, nightstands, bedside tables, and more.
  • Outdoor:You can create a beautiful living space outdoors with our patio pieces. We have large outdoor sectional sofas, curved sofas, dining sets, end tables, chairs, fire tables, bar stools, and more to choose from.

What Brands of Furniture Do You Carry?

Over the years, we have grown to be one of Southern California’s best sources for high-quality indoor and outdoor home furniture. We started in 2002 with only two product lines, and in our many years of service, we have expanded to over 150 product lines, showcasing beautiful, durable furniture pieces from some of the industry's top brand names. We carefully select the products we choose to carry because we only want to supply our customers with the best. Our goal is to continue to be one of San Diego’s favorite home furnishing stores. We offer indoor and outdoor furniture from the following furniture brands, as well as many others:

  • Brown Jordan
  • Tommy Bahama
  • Cisco Brothers
  • Hooker Furniture
  • Mallin
  • Uttermost
  • Patio Republic
  • Telescope

Do You Offer Interior Design Services?

Yes, we do offer interior design services to help you transform your space. We can determine the perfect layout of your room, so the area is utilized in the best way possible and can help you find the right pieces to match your style. It can be challenging to coordinate the various furniture pieces in a room to create a cohesive design, even if you have a clear picture of what you want. Our team will talk to you about your personal style, how you want to use the space, and your budget, and together we'll find the pieces that work for you. We offer the following design services from a team of talented professionals:

  • Free In-Store Design Consultation:We provide complimentary design consultations to anyone who wants help designing their space. You can drop by our showroom any time or call ahead to make an appointment for a free one-on-one consultation. We recommend you gather some information about your room dimensions and current furniture before your in-store consultation.
  • In-Home Design Consultation:This service is more personalized, where you work directly with one of our designers in your home. When you decide to purchase this service, we will visit your home to evaluate your space and discuss your vision for the room. Then, we'll build a plan to transform the area with new furniture selected directly from our high-quality collections.

What Do I Do If My Order is Damaged or Defective?

At Greathouse Furniture & Patio, our goal is always to ensure the satisfaction of our customers. Our entire team is dedicated to bringing you high-quality products that are built to last. However, we understand that on rare occasions, our furniture may fall short of those expectations. If you received damaged or defective furniture pieces or need to make a warranty claim, our team is here to make it right. You can file a claim using our online form to begin the process of addressing the issue. Our team will work diligently to resolve your claim, but it’s important that we have the necessary information to submit to the manufacturer. That’s why we ask that you fill out the claim form with as much detail as possible. Feel free to call our showroom if you need assistance in filing a claim.

What Is Your Refund Policy?

Since we are a special order and custom home furnishings company, many of our items cannot be returned or refunded. A special or custom order is any product that is not in stock at our warehouse, and instead, it must be ordered specifically for you or is built to your specifications based on size, fabric, etc. All of our custom and special order items are final sale and are not available for refunds, exchanges, or credits. We cannot accept custom items for return due to customer preference, no-fit, or other reasons. However, if your item arrives damaged or defective, we will replace or repair it following the manufacturer's guidelines. In these cases, we encourage you to call us or fill out a claims form online. We’ll work to ensure you get a quality piece of furniture.

Do You Have a Showroom?

Yes, we do have a showroom where you can come and see many of our beautiful furniture pieces. We are open from 10:00 AM to 6:00 PM every day for your convenience. Our showroom is located on Kenamar Drive between Formula Place and Kenamar Court. We invite anyone who is looking to update their home with new furniture to come and take a look at our vast selection from 150 product lines. If you feel you need help planning the design of your room, we offer free in-store consultations with our professional designers. Stop by and see us today!

Why Should I Buy from Greathouse?

Greathouse Furniture & Patio is the right place to buy all your home furnishings. We offer a wide variety of brands and are known as having Southern California’s best selection of quality indoor and outdoor home furnishings. At our showroom in San Diego, you’ll find a huge selection of patio pieces, outdoor dining sets, chairs, outdoor sectional, and even customized luxury patio furniture. You can also find many indoor furniture pieces to enhance your home, including sectional sofas, loveseats, leather sofas, and more. In addition to providing a selection of high-quality furniture options, we offer superior customer service to ensure you get the pieces you need and that these pieces meet your expectations.

What Payment Methods Do You Accept?

Greathouse Furniture & Patio wants to make shopping for new furniture simple and easy, which is why we offer numerous payment options for our customers. We accept payment from American Express, Apple Pay, Discover, Google Pay, MasterCard, Shop Pay, and VISA.

Contact Us for More Information

If you have additional questions, please feel free to contact us or stop by our showroom on Kenamar Drive. We’re here to help you find the perfect furniture to enhance your home, and we won’t stop until you’ve found what you’re looking for. From indoor furniture to outdoor patio furniture, we have it all. Let Greathouse Furniture & Patio help you create the home you’ve always wanted!